PLENTY OF ADVANTAGES WHEN YOU BUY PREOWNED EQUIPMENT

TECHNICAL SERVICE ADVICE
FROM BAL-TECH:

Some tips that may save you a service call

The Bal-Tech Medical service and technical support department routinely helps clients resolve complicated – and simple – issues with their equipment.

Fortunately, most problems can be handled over the phone, by contacting our service line at 1-800-574-2152, ext. 106 and speaking to Bal-Tech Medical’s service manager Lou Sliva.

Lou offers some simple “check points” below to consider prior to contacting Bal-Tech Medical. Try these before making that call to save your time and money!

MOST COMMON ERRORS WHEN ENCOUNTERING PROBLEMS WITH YOUR MICRODERMABRADOR

1) Make sure your tubing is connected tightly to the handpieces and the ports on the system. A loose connection, or tubes connected in the wrong places, leads to a lack of vacuum power. Refer to your owner’s manual to be certain of the proper connections.

2) Remember to clean or replace the filter when noticing a loss of vacuum power.

3) A clogged handpiece also affects vacuum flow. Sometimes, powder, exfoliated skin or makeup residue can clog a handpiece, even though the tip on the handpiece is disposed of after a treatment.

4) If using a Mattioli Crystal or Pepita Peel microdermabrador (utilizing the reusable glass jar kit that allows you to use your own powder), make sure that the “O” ring on the waste glass jar is secured properly, especially after disposing of the waste. The red cap on the waste jar goes on top of the filter, and the “O” ring is set between the filter and the glass jar. On occasion, our technicians have made a service call, only to find that the “O” ring was set on top of the filter, against the red cap, rather than between the filter and the glass jar. This mistake leads to virtually no vacuum flow.

5) If using a powderless microdermabrador, it is still important to change the small filters, most often located in a collection point on the tubing connection. These filters should be changed after every treatment, as it is a collection basin for the only waste material -- exfoliated skin – when using a diamond tip system.

BAL-TECH'S
CUSTOMER APPRECIATION SPECIALS

BAL-TECH MEDICAL listens to its customers! Due to your feedback, we are now offering a new monthly promotion program featuring exceptional values on selected equipment, accessories or services! Keep an eye on this feature each month for our best deals!

JUNE PRODUCT SPECIALS *Bal-Tech Medical’s most popular system, the Vasculight™ SR complete with hair removal, vascular, pigmented and photofacial capabilities. Just $899 a month, includes warranty and on-site hands-on clinical training! Call today at 1-800-574-2152. Limited systems available. Vasculight Plus™ SR system for hair removal, photofacial and pigmented lesions treatments. DermaK Combination Co2 and Erbium Laser with computer pattern generator, $450 /month. Derma 20 Erbium Laser with 6 mm handpiece $290/month Fresh Peel Tabletop Microlaser Peel System $450/month JUNE/JULY SPECIAL PROMOTION *Any laser purchased in June or July receives a free Laser Marketing Partners waiting room DVD ($1,495 value!) – turn your waiting room into your best marketing investment with a custom-made patient education ongoing DVD that describes the treatments offered in your practice or medispa!

We must offer a special thanks to the many of you who have purchased service warranties since we introduced a new program nearly a year ago. Bal-Tech Medical contracted General Electric Healthcare Technologies to perform the service work on most of our laser/aesthetic equipment lines.

Customer feedback has been very positive, and we are equally happy with the ethical, reliable work our friends at GE provide.

If you would like a quotation on any of your high-tech aesthetic equipment, call 1-800-574-2152 and ask for Kathy.

• The Transderm system by Mattioli