Medical Spa Management Training a Key to
Short- and Long-term Success

Shawn Dunning (left), operations manager at Ultimate Image Medical Spa and Training Center at Bal-Tech Medical, goes over the medical spa management training outline with a client as part of the company’s Aesthetic Success Program.

Franchise-type support without the franchise fees!

You may have the proper equipment and a beautiful medical spa setting and location, but do you have the knowledge to excel at the critical day-to-day operations and management of the business?

One of the key elements of Bal-Tech Medical’s Aesthetic Success Program is the medical spa management training provided at the Ultimate Image Medical Spa Training Center in the suburbs of Chicago.
“We have stressed to our clients that purchasing the proper equipment at a good price is important, and we have helped literally hundreds of clients in that area, but the management and marketing training we provide is just as critical to the success of a medispa operation,” Bal-Tech Medical president Rich Balance said.

The medical spa management training is provided by Ultimate Image operations manager Shawn Dunning, who has several years of experience in working at, starting up and managing medical spa operations.

“The real advantage for those who are part of our medical spa management training is that it is like a jump-start to their success, providing years of knowledge and techniques that normally take up to six months to iron out and incorporating all of that in just a few weeks,” Dunning said.

The first module (two days) of the training covers all aspects of opening and maintaining a successful medical spa, including:

• Business plan considerations such as a Mission Statement, personnel, staffing needs, payment methods, job descriptions and policy and procedure manuals.
• Physician Affiliation/Medical Director setups
• Design, Décor, Space Planning and Flow
• Projected Income and budgets; Name, Logo and Website Considerations; Spa Treatment Menu; Fee Schedule and Competitive Pricing Guide
• Registration Considerations -- Federal State & local
• Insurance Coverage
• Consent & Record Keeping Forms
• Osha & Hippa Requirements -- Professional Client/Patient Relations
• Vendor Relationships and Initial Inventory; Skincare Products and Basics; Medical Supplies
• LSO and Laser Safety Protocol
• Equipment and General Spa Maintenance

And that just scratches the surface of this two-day intensive tutorial. Ongoing management support or training is also available for clients who desire this assistance.

“What makes Bal-Tech Medical and its Aesthetic Success Program stand out is that we can help clients in virtually all phases of the medical spa operation experience,” Balance said. “We can provide equipment and service, as well as management, clinical and marketing training, all at a total fee of less than what it costs to purchase just one new multi-purpose laser!

“This is excellent training for those new to the medical spa business, but also good for experienced personnel looking to brush up on some aspects of the business or to pick up new ideas,” Balance added.

Information about the medical spa operation tutorial or the overall Aesthetic Success Program is available by calling Bal-Tech Medical at 1-800-574-2152 or visiting www.bal-techmedical.com.