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A
PERFORMANCE WARRANTY THAT WORKS FOR YOU
The
two-story (3,600-square-foot capacity) warehouse
at BAL-TECH MEDICAL has an array of lasers awaiting
shipment or inspection by service technician
Lou Sliva. Clients often finalize their laser
decisions after visiting the warehouse and the
company's laser center, the Ultimate Image Cosmetic
Rejuvenation Center.
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Bal-Tech
Medical clients are offered various service programs
to keep their aesthetic medical equipment performing
properly. Nothing is more frustrating than enduring
lost revenue when a laser is not functioning properly.
Bal-Tech Medical has addressed that challenge by including
a Bal-Tech 12-month Preventive Maintenance Performance
Warranty on all of its preowned equipment sales. Customers
may opt for a different plan, or the equipment may
have an existing warranty that can be transferred,
but most find the preventive maintenance plan to be
the perfect mechanism to ease their concerns about
potential system problems, while preserving capital!
The preventive maintenance warranty guarantees that
all ordered equipment will be delivered to your location
performing properly upon installation and includes
two preventive maintenance checkups over a 12-month
period.
The program also includes Bal-Tech Medical's 1-800-574-2152
(ext. 106) technical hotline service. In addition,
Bal-Tech Medical has now contracted with General Electric
Medical Systems for service, and warranty support
work. Bal-Tech or GEMS will arrange and schedule your
specific equipment's required preventive maintenance
check-up twice a year.
This
preventive maintenance program includes any appropriate
preventive maintenance kits, system calibration, water
and filter change, optical alignments, cleaning and
general diagnostic and trouble-shooting procedures.
Bal-Tech
Medical provides preventive maintenance plans and
emergency technical support and service at excellent
rates. It is the company's philosophy to help its
customers avoid the high costs associated with excessive
extended warranty or unnecessary service programs.
Bal-Tech
still can (and does) provide those extended warranty
service plans as well. But as part of our marketing
and consultation program, we often are advising clinicians
or cosmetic laser center owners that a less expensive
preventive maintenance plan is the best option. Our
reasoning is that experience has demonstrated that
we can repair most problems, even those considered
"major," at far less cost than what is normally
paid as an annual full-service plan fee.
Bal-Tech
customers have enjoyed these savings in the past,
while also benefiting from the peace of mind in knowing
it is not difficult to contact our service department
and receive quick advice, make arrangements for a
timely service call, or to send in equipment for an
annual diagnostic evaluation and cleaning. The costlier
manufacturer-based service plans promise much of the
same benefits, but many times can be difficult to
contact or to provide quick and economical solutions
to resolve problems.
It
fits our company model properly to recommend saving
money in the service support area as we are routinely
saving our customers money with their initial purchase
of quality preowned and refurbished units and disposables.
Be
sure to talk to us about the best plan for your equipment,
budget and business strategy. You can count on us
to recommend the most economical option available,
allowing you to direct your budget into other facets
of your business, or your pocketbook!
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